How Can We Help?
Search our knowledge base or browse the categories below to learn how the SkillVerify AI system works.
The AI Process
Understanding how Google Gemini scores your portfolios, reads code, and processes data.
Verification Badges
What the trust score means, how to improve it, and what causes a failed verification state.
Account Security
Identity verification, data handling, and integrating with external gig platform APIs.
Common Queries
Frequently Asked Questions
How is the AI Trust Score calculated?
We pipe your portfolio submissions through Google's Gemini multimodal SDK. It evaluates the semantic consistency of your claims against the actual technical debt, structural layout, or written syntax of your files. For example, if you claim "Expert React Developer" but submit a project reliant solely on outdated jQuery patterns, the AI will issue a low confidence score, restricting your verification badge.
Can I appeal a rejected AI verification?
Yes. Because AI is not infallible, every rejected verification includes a detailed feedback report outlining exactly what patterns caused the low score. You can either fix your portfolio and trigger an automated re-scan, or click "Request Manual Review" to have a human administrator assess the dispute.
Does the AI use my portfolio for training?
Absolutely not. SkillVerify uses strict API endpoints through our backend `GeminiClient` wrapper. Prompts containing your proprietary code or designs are stateless and never exposed to the public models or utilized for future foundational training weights by Google.
How much does it cost?
Standard verification processing is completely free for all applying freelancers. SkillVerify monetizes by providing enterprise-level bulk recruitment screening solutions and API integration access for other hiring platforms.
Still Stuck?
If the FAQ didn't answer your question, our dedicated support team is available 24/7 to resolve complex verification disputes.
Contact Support